FAQ

1. What is green coffee and how is it different from roasted coffee?

Green coffee refers to raw, unroasted coffee beans that have been processed and dried but not yet roasted. Unlike roasted coffee, green coffee retains its natural characteristics and allows buyers—such as roasters—to control the roasting profile according to their specific requirements. This makes it the preferred format for commercial and specialty coffee roasting operations.

Obato exports high-quality Ugandan green coffee, including both Robusta and Arabica varieties grown in high-altitude regions.

2. Which origins do you supply and what types of coffee do you offer?

We specialize in sourcing high-quality green coffee from carefully selected origins, with a strong focus on Ugandan coffee. Our offerings typically include both Arabica and Robusta varieties, available in different grades and screen sizes to meet diverse industrial and commercial needs.

3. Do you provide pre-shipment inspection and quality documentation?

Yes, we provide comprehensive pre-shipment quality control to ensure that every lot meets agreed specifications. This includes moisture analysis, defect count, and visual inspection. Upon request, we can also provide detailed documentation such as quality reports, loading photos, and third-party inspection certificates to ensure full transparency before dispatch.

4. Can you supply consistent volumes for long-term contracts?

We are equipped to support long-term supply agreements with consistent volume and quality. Through our established sourcing network and strong relationships with producers and exporters, we ensure reliable availability throughout the year. This makes us a dependable partner for roasters and importers requiring stable supply chains.

5. What incoterms and payment terms do you offer?

We offer flexible shipping terms including FOB, CIF, and other Incoterms based on the client’s preferences and destination. Payment terms are typically negotiated depending on order size and partnership scope, and may include options such as advance payment or letter of credit (L/C) for secure international transactions.

6. How can I request pricing and place an order?

To receive our latest price list and product specifications, you can contact us directly through our website or via email. Once we understand your requirements—including origin, grade, quantity, and destination—we will provide a detailed quotation and guide you through the ordering and shipping process.